Privacy policy
Ieva AS (Company Registration Number in Norway: 936033369) is responsible for the storage and processing of personal data in the company.
The company is responsible for processing:
- Clients
- Contact persons for customers and suppliers.
Examples of activities concerning storage of data:
- Registration of new clients
- Client notes in connection with consultations
- Appointment dates and times
- Invoicing
Personal information that is processed and stored is:
- General personal information such as name and date of birth
- Contact details such as e-mail and telephone number
- In addition: any name and contact information of the next of kin, if a client so desires
All activities concerning storage of data have a legal basis, for example:
- To comply with contractual agreements with clients
- Explicit consent
- Compliance with a legal obligation the business is subject to, such as storage due to statutory rules for accounting matters
- To safeguard the company's legitimate interests, for example to defend a legal claim.
NB: Names and contact information of a relative or other contact person, when the client choses to give this information, are stored only to be able to notify the contact person in the event of a sudden, acute illness that may occur during a session. They are not used for any other reason.
Individuals (clients) can at any time:
- Withdraw consent for treatment activities based on consent
- Access their personal information and notes made after session and other personal information
- Change their personal information
- Request the deletion of their personal information
- Terminate the contractual relationship
Storage time for personal information:
The company stores personal data for as long as is necessary to fulfill the purpose of processing. Data is deleted when a contractual relationship ends. Statutory rules, for example related to storage for accounting purposes and other legal obligations, may make it necessary to store personal data for a longer period of time. Continued storage can also take place when it is necessary to safeguard the company's legitimate interests, such as enforcing or defending legal claims.
Information security
Protection of personal data is of great importance to the business and it is ensured at all times that personal data is protected against unintentional change, deletion or disclosure to unauthorised parties.
Transfer of personal data
The company may disclose personal information (name, email and any telephone number and / or address) to data processors who perform services for the company. The data processors will only use the personal data for the purpose for which they were collected and to perform the services for the business. Disclosure of personal information to authorities only occurs in accordance with law and current regulations. Other extradition takes place only after written instructions and consent from the registered person.
The company uses the following data processors:
- Fiken for accounting/tax purposes
- Konfidens for customer register, storing contact information and client notes, booking of appointments, secure video calls, billing and payment processing.
- DocuSeal for signing of contracts.
Use of cookies
The company does not use cookies on this website.
Right to appeal
If you believe that the company's processing of personal data is in breach of relevant privacy provisions, you have the right to submit a written complaint to the company directly, the Data Inspectorate or other relevant supervisory authority.